Shipping policy

Shipping Policy
Last Updated: March 2026
At Stretza, we aim to deliver your order quickly and safely. Below are the details of our shipping process.
1. Order Processing
Orders are processed within 1–2 business days
Orders placed on weekends or holidays will be processed on the next working day
Once your order is shipped, you will receive a confirmation message/email
2. Shipping Time
Estimated delivery time:
5–8 business days across India
Delivery times may vary depending on your location and external factors such as weather or courier delays.
3. Shipping Charges
We offer Free Shipping on all orders (if applicable)
or
Shipping charges, if any, will be shown at checkout
4. Order Tracking
Once your order is shipped, you will receive a tracking link
You can use this link to track your order in real-time
5. Delays
While we strive to deliver on time, delays may occur due to:
High order volume
Weather conditions
Courier service issues
We appreciate your patience in such cases.
6. Incorrect Address
Please ensure your shipping details are correct at checkout
Stretza is not responsible for delays or losses due to incorrect addresses
7. Failed Delivery Attempts
If delivery fails due to unavailability, the courier may reattempt delivery
If the package is returned to us, re-shipping charges may apply
8. Contact Us
For any shipping-related queries:
📧 support@stretza.com
💡 Note
We are committed to making your experience smooth and reliable. If you face any issues, our support team is here to help.